If they’re still not selected, choose Test Formats to run a quick test on the Virgin TV V6 box.

It will then ask you to confirm the new display selection (should include the 4K Ultra HD settings). If these aren’t selected, go to Auto detect to run a test of your TV’s display options. These are the two formats that enable 4K Ultra HD output on the Virgin TV V6 box. The display format should show 2160p and 2160p 24/25/30fps (pass-through) selected. However if you aren’t sure about getting the best picture from the Virgin TV V6 box, you can check your current settings and update them. Normally your Virgin TV V6 box will automatically recognise whether it’s connected to a 4K Ultra HD TV and adjust its display settings to the best quality available. These are given as guidance only, so please check the manual for your TV to ensure you’re using the correct HDMI socket. Panasonic - HDMI 1, HDMI 3 or labelled as 4K.Sony - please check the Sony website for your 4K Ultra HD TV model.Samsung - HDMI (MHL) socket if available on your TV, otherwise HDMI 1.On some popular 4K Ultra HD TVs the following HDMI sockets can be used: This is particularly true of older 4K Ultra HD TVs where HDCP 2.2 may only be supported on one HDMI socket. Not all 4K Ultra HD TVs support HDCP 2.2 on all HDMI sockets. Using the correct HDMI on a 4K Ultra HD TV Then connect the Virgin TV V6 box to the audio system using the Digital Audio output, or by using the HDMI Audio Return Channel (ARC) option on compatible TVs and audio systems. To resolve this, connect the Virgin TV V6 box directly to the 4K Ultra HD TV using HDMI. An audio system with HDMI that supports 4K Ultra HDīecause not all the kit connected supports HDCP 2.2, an error may be displayed on the 4K Ultra HD TV when the Virgin TV V6 box is connected to the audio system via HDMI.An audio system with HDMI that supports HD only.If you’re using an audio system that connects to your TV and other kit using HDMI, you may see a HDCP error or on-screen graphics but no video. You can find out which HDCP versions your kit can support by consulting the manual for your TV and audio system. Only kit that supports HDCP 2.2 will be able to show programmes in 4K Ultra HD format from the Virgin TV V6 box. When HDCP versions are mixed, especially on audio systems, it can cause picture and audio errors. HD kit and some older 4K Ultra HD kit only supports older versions. HD and 4K Ultra HD programmes are protected using High Definition Copy Protection (HDCP).

4k ultra hd video firmwt